FAQ + Policies

WHEN PURCHASIN FROM SOFII BEAUTY, YOU AGREE WITH ALL POLICIES & PROCESSING TIME.

Hoy long is shipping process?

Due to Covid-19 the Order Process takes 2-7 days + USPS shipping time after the packages are dropped off.

Where can I contact Customer Service?

Contact Customer Service at [email protected]

What if my package is Lost,Damaged or stolen?

Sofii Beauty always packs every product with care and check everything beforehand to see everything is in perfect conditions, However After drop off at the USPS office, SOFII BEAUTY IS NOT RESPONSABLE FOR ANY LOST/DAMEGED OR STOLEN PACKAGES.If this ever occurs, Please contact your local USPS Office with you tracking information.

• REFUND POLICY-

 ALL SALES ARE FINAL, NO REFUNDS.

• RETURN POLICY - 

All sales are final, no return or exchanges on ANY order, Due to sanitary purposes.

• ORDER CANCELLATION POLICY-

Once you placed your order, you have 24 hours to cancel. After the 24 hour mark, your cancellation request will be denied.

WHEN PURCHASING FROM SOFII BEAUTY, YOU ARE AGREEING TO ALL OUR POLICIES.